Client Consultation for Aesthetic Procedures

The work of an aesthetic practitioner today is completely different to even just a few years ago. Treatments are more involved, and the science behind them more challenging, but the scope and range are enormous. Increasingly complex procedures have created a widening gap, leading to deeper differences of information between the client and the practitioner.

The consultation process has, by necessity, become an integral part of the client journey. An effective and thorough consultation provides the client with enough information to make an informed consent, whilst the practitioner can perform the procedure confident that the client’s expectations will be met. But this is not just about litigation. Being professional from the outset, working within your limits and seeking reassurance from like-minded professionals, when necessary, all help to build your reputation and keep clients returning and spreading the word about your practice.

Assessment is in the form of short answer questions and assignments, such as writing pre- and post-treatment leaflets and a consent form, all of which are relevant to the industry and licensing requirements.

Course Content:

Understand how to ensure a client has sufficient information, and if an aesthetic procedure is appropriate.

Evaluating a client’s psychological and physical suitability for a procedure.

The importance of informed consent, and the legislation behind storage of client records and their visual data.

Managing client’s expectations.

Use of CPD to develop salon policies and procedures.

The legal and insurance requirements for obtaining medical diagnosis

Appreciate the influence of social media in aesthetic practice.

The reasons for giving clients advice and instructions pre and post procedure

The importance of preparing the client for any expected physical sensation or pain, including its management and risks.

Anatomy and Physiology to include

  • Interdependence of organ systems
  • Intrinsic and extrinsic factors that affect the skin
  • Risk avoidance protocols


Short answer questions externally set by Qualifi, completed online, review and feedback, then assessed and quality assured by the academy.

Assignment 1 – Produce a client consent form.

Assignment 2 – Produce a pre-treatment leaflet to advise and support clients.

Assignment 3 – Produce a post-treatment leaflet to advise and support clients.


Online – Resource Handbook and workbooks written by Liberty Aesthetics Academy.

Tutorial support online.

A complete guide to the course content and assessment can be found here, on the Qualifi website: